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Betreff: Windows Me. Version Will not let me re-install cocut 9 professional so how do I get my work done? | Name: Larry Wyatt (Airart212@aol.com) | 07.09.2000 00:33:41

Windows Me. has incapatiblity problem with cocut9pro. It acts as if I am loading the demo version or the standard version but I am loading the cocut 9 professional version and it will not reconize the serial no. Any ideas

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Name: Hans Friedrich Holz (hfh@eurosystems.lu) | 08.09.2000 13:35:06

Dear Mr. Wyatt, 
 
although CoCut hasnīt been released for Windows Me yet, We couldnīt find any difference between an installation under Windows 98 and Windows Me. Did you really uninstalled the CoCut Demo before you installed the Professional version? 
 
Best regards 
Hans Friedrich Holz / Support


Name: Larry Wyatt (Airart212@aol.com) | 14.09.2000 05:37:35

I unstalled everything and then tried to re install all over again to no avail. I then tried to install it on another computer runnning win 98 with no successeither. Icalled cocut Tempe and they asked me to send it all back to them. and now I have no way to do any of my work and now my customers have started going somewhere else because of having no way to get the work done. Thjanks


Name: Hans Friedrich Holz (hfh@eurosystems.lu) | 14.09.2000 08:26:29

Dear Mr. Wyatt, 
 
would you please be so kind and tell me the complete serial number youīve got with CoCut via eMail? You wrote, that your CoCut acts like the demo or standard version. Is it possible, that you installed the standard version instead of the professional version (both versions can be found on the CoCut CD)? 
 
Thanks in advance 
Hans Friedrich Holz / Support


Name: Viorel Huzur (ion_grigorescu@hotmail.com) | 28.04.2002 18:53:35

That is true, I think I have the same problem on Win 95. By mistake I didnt know first time what version I have. I installed the standard version and it started. After that I installed the Profesional One. After that it stoped to work as it was a wrong serial number. I tried to uninstall all and reinstall only the standar version but I couldnt do it ( the symptom was like wrong serial number ). What shoud I do? 
Thanks, 
Viorel Huzur


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