Betreff: cocut9 quits cutting | Name: Kathrine Bosarge (kathrine@cableone.net) | 27.08.2001 00:45:46
I have been following ms.rameys problem. I am having the same problem!!!! It cut for a while at long lengths then stopped at shorter and shorter distances til I could only cut about 5 1/2 long. I have already sent e-mail to your support inquiry, all the os information is there. My first e-mail in the support inquiry, I said, added a hardware profile, didnt work, deleted it. After that e-mail, I found the corespondense between you and Mrs. Ramey. And I have done what you said. Summa contral, flow is set to hardware (It was xon/xoff) Settings, port changed flow control to hardware (It was xon/xoff) Settings, port settings, advanced disabled FIFO buffers Still did not work can you please help us??? Thank you
All past answers:
Hello Kathrine, did you already try to reset your plotter by pressing the the "menu" button 5 times to get the "reset" option and then pressing the "enter" button. The plotter then should behave like it was delivered. Best regards Hans Friedrich Holz / Support
Thank you Ill do that but in the meantime I finally got hold of summa. They said that my vinyl was flipping up and tripping the senser and read as not enough vinyl. But now I have another problem. The vinyl loads uneven. Will have to call summa yet again. They have already had to replace my fist machine. I hope not again?????? Digusted with summacut. Thanks for your help. Kathrine